General Event Information 3

• Events Overview
• Event Management Outline & Checklist
• Live Event Frequently Asked Questions

Creating and Editing Events - Event Pages 66

• How do I create a new Event?
• Can I copy an existing event?
• How do I edit an existing event?
• What is the Event Acknowledgement tab used for?
• What is the Event Settings tab for?

View all 66

Events Grid & Purchases 22

• Where can I see the people that have registered for the event?
• What is the difference between the Detail and Summary Event Grids?
• How do I purchase tickets on behalf of a constituent?
• Can I see event registrants on my Constituent grid?
• Do I see ticket sales on my Gifts Grid?

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Event Attendance Grid 15

• Event Attendance Overview
• Can I save the view for the Event Attendance grid?
• Can I check in each individual ticket?
• Is there a mobile Event Attendance App?
• Can I change an attendee name or the name on a ticket?

View all 15

Managing Events 19

• Why are duplicate records formed when someone is registering for the event?
• Do I have to merge duplicate constituent records at the event?
• What is the difference between the mobile app, portal, and browser platforms?
• Can I set up temporary DonorView users to help with an event?
• How do I check a guest in for an event?

View all 19

Group Assignments 6

• Group Assignments Overview
• Is there a way to only see unassigned event attendees?
• Can I add new Groups from the Assignment Dashboard?
• Can I editing existing Groups from the Group Assignments Grid?
• Will the information I add to the Group Assignment be available any where else?

View all 6

Table Assignments 9

• Table Assignments Overview
• How do I view table seating assignments in a grid view?
• Can I utilize the "group assignment" feature alongside the "table assignment feature"?
• Where do I find the option to enable "Table Assignments"?
• Why isn't my event showing up in the table assignments dropdown?

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Event Calendar 1

• Event Calendar Setup

Mail Merge Event Templates 2

• Sample Mail Merge Event Templates
• How do I create an mail event merge template?

Theater Seating 17

• How do I turn on Seating Charts for an Event?
• How do I upload a new seating chart?
• Creating a Theater Seating Chart in Excel
• How can I show aisles and other features on the seating chart?
• Using Seating Charts for Events

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Gift Cards 2

• How do I make gift cards available to purchase for an event?
• How do I set up an event where gift cards can be used?

Subscriptions 3

• How do I make seasonal subscription tickets available for purchase?
• Where do I find details after someone has ordered a ticket subscription?
• How do I set up an event where subscriptions can be used?