Event Grid & Purchases

What is the difference between the Detail and Summary Event Grids?
The Summary Event Grid is the default view, it will show you who made the purchase/registration and the basic details for that purchase. To switch to the de...
Fri, Jul 29, 2022 at 9:03 AM
How do I purchase tickets on behalf of a constituent?
You can register constituents for events or purchase tickets on their behalf a couple of ways. The first is from Workspace>Events>Event Pages. Click o...
Fri, Jul 29, 2022 at 9:44 AM
Where can I see the people that have registered for the event?
The main registrant for each transaction will show on the Summary version of the main Events grid. Select the event to view from the side bar under Events. ...
Wed, Aug 10, 2022 at 1:28 PM
Can I see event registrants on my Constituent grid?
No, event registrants are viewed on the Events grid located in Workspace> Events> Events. Select the event or events to show on the grid from the s...
Wed, Aug 10, 2022 at 1:33 PM
Do I see ticket sales on my Gifts Grid?
Yes, all transactions, including event registrations, show on the Gifts Grid and the constituent's Gifts Tab. For free events it will show as a zero do...
Fri, Aug 12, 2022 at 10:36 AM
Can I change an attendee name or the name on a ticket?
Yes, you can change the attendees for an event. Go to the Event Attendance Grid in the Events Module. Select the appropriate event from the drop down box at...
Fri, Aug 12, 2022 at 11:01 AM
Will the person registering receive a receipt?
Yes, by submitting the event registration form the user will see a customized thank you message on the screen and also receive an identical email, which you...
Fri, Jul 29, 2022 at 11:39 AM
How will people receive their tickets to the event?
The tickets will be emailed to the user after they complete the event registration form. They will then be able to print the ticket and take it with them to...
Fri, Jul 29, 2022 at 1:53 PM
Can I reprint Tickets?
 Yes, on the left hand side of the events grid there is a blue print icon on each row. Clicking this icon will generate a PDF file of the tickets from that ...
Fri, Jul 29, 2022 at 1:54 PM
Can I take event ticket purchases at the door?
Yes, you can either process the purchase through the online Event Form you created for the event or we also offer a mobile app where you can process ticket ...
Fri, Aug 12, 2022 at 11:22 AM