If a Registrant selects the pay later option during their purchase the Events Grid will show a Dollar Icon on left side of the row. This Dollar Icon means t...

From Workspace > CRM > Constituents open the contact record and from the Gifts tab you can delete the ENTIRE event purchase, or from the Events tab yo...

Yes. You can resend a purchaser's (registrant's) tickets from the Events Grid in Workspace > Events > Events by clicking on the solid blue Env...

The message will display if the email address includes a leading/trailing space. Copying and pasting the email address on a mobile device can sometimes incl...

If there are past events you wish to remove from the picklist for the main Events or Event Attendance grid you can Archive them. Archive will take place on ...

Yes, ticket purchasers can update their guest information, but only if you have the Advanced Portal activated. 1. The purchaser will create a portal acc...

Yes, all thank you emails sent from the system can be found under the Workspace>Reports>Thank You Emails. Click on View next to the email you’d li...

A thank you email with transaction information is sent automatically for event registrations entered through an event page. You can edit this thank you emai...

There is a column on the Events grid which will indicate if a coupon was used and which coupon was applied. The Amount Paid and Purchase Amount will also re...

The Events - Quickview grid will show a limited amount of information about the event transaction but does include information like the name and contact inf...