Managing Events

Frequently asked questions about managing the day of the event.

Are there ways to display goal progress for multiple pages?
Yes. Your event may include an event page, auction page, and donation page as part of an fundraising campaign so you can create a widget to share on your we...
Thu, Mar 21, 2024 at 5:48 PM
How do I send out emails or texts to all guests?
You can create an email list or send a direct email from the Event Attendance grid’s Actions menu. If you are having an auction, you can also use the Auctio...
Thu, Oct 17, 2024 at 9:48 AM
Do I have to check the Check-out box on the Event Attendance grid?
No, there is no requirement to check out guests on the Event Attendance grid. If your event is a volunteer event and you are recording the time tracking...
Thu, Mar 21, 2024 at 5:54 PM
If a credit card is swiped and added to a constituent’s record, are they checked in for the event?
No, swiping a credit card does not check them into the event. The checkbox under the In column must be manually checked on the Event Attendance grid, or the...
Fri, Mar 22, 2024 at 4:49 PM
How do I edit a guest’s (attendee’s) info?
1.  Ticket purchasers are identified under the Last Name/Constituent column.  2.  All attendees are shown in the Actual Attendee columns.  3.  Cl...
Fri, Mar 22, 2024 at 5:15 PM
Is there support available for my event?
For customers holding an event outside of DonorView's normal business hours (8 AM to 8 PM Eastern Time Mon-Fri), we offer after-hours/weekend virtual ev...
Fri, Jun 21, 2024 at 10:53 AM
What kind of reports can I run for events?
Ticket Sales and Revenue Reports You can run ticket sales and revenue reports from the Events - Summary grid.  Select the event or events from Quick Q...
Sat, Oct 12, 2024 at 5:45 PM