To add or edit an event attendee's information or custom attendee field responses go to the Event Attendance grid.
- The Ticket Purchaser is identified in the Last Name/Constituent and First Name columns.
- Guests/Attendees are shown in the Actual Attendee columns.
- To enter a new attendee name for a ticket that has already been purchased, click on Tools on the left side of the grid and select Edit to open a pop-up to modify the Actual Attendee info.
- Click on the arrow on the right side of the name under Actual Attendee.
- Use the search bar in the top of the window to see if the constituent already exists in the database.
- If the constituent already exists in the database, click on their name to select them as the attendee for that ticket.
- If no matching constituent is found, click on New Attendee to enter the name and email address to create a new constituent record.
- If needed, you can also update other fields such as custom attendee questions, check-in and credit card information.
- You can also add notes to this constituent's event attendance information.
- Be sure to click the blue Update button at the bottom of the window to save your changes.
