Constituent Profiles

What is the constituent profile?
A constituent profile is a record that contains all the information in the database about that constituent. There are three types of constituent profiles av...
Wed, Oct 7, 2026 at 2:24 PM
How do I edit a constituent’s profile?
To edit a constituent’s profile, go to the Constituents grid to search for the constituent using the search bar at the top of the grid. Once locate...
Wed, Oct 7, 2026 at 4:36 PM
How do I add a new address?
Proceed to the constituent's profile page and locate the Addresses section. To add a new address, click on +New. A new window will open allowi...
Sat, Jul 20, 2024 at 9:58 AM
Can I edit or delete an address?
To edit an address, go to the constituent’s profile and click on the Pencil icon in the upper right corner of the saved address. Once the address has been e...
Sat, Jul 20, 2024 at 10:04 AM
What does default address mean?
The default address is the primary address for a constituent. It will always be listed first in their profile and will be highlighted and outlined in blue. ...
Wed, Oct 7, 2026 at 4:40 PM
How do I add a new phone number?
Proceed to the constituent's profile page to the Phones section. Click on +New to add a new number. In the new window enter the phone number an...
Wed, Oct 7, 2026 at 4:49 PM
Can I edit or delete a phone number?
To edit a phone number, go to the constituent’s profile and click on the Pencil icon in the upper right corner of the saved phone number. Once the phone num...
Sat, Jul 20, 2024 at 11:11 AM
What is the difference between primary email and other emails?
The primary email is the email shown at the top of the constituent's profile page. This email will show up on the constituent grid, is used for email ma...
Sat, Jul 20, 2024 at 11:16 AM
How do I add a new email address?
Begin by determining whether if this is the primary email address for the constituent. If it is the primary email address, and you would like to save this o...
Sat, Jul 20, 2024 at 11:37 AM
Can I edit or delete an email address?
Begin by determining whether if this is the primary email address for the constituent. If it is the primary email address, and you would like to save this o...
Sat, Jul 20, 2024 at 11:43 AM