Constituent Profiles

What are the Primary 1, Primary 2, and Invoice Contacts on a Company Profile?
On a Company Profile page, near the bottom of the page you will find a list of all the company contacts. These constituents are linked to the company via an...
Sat, Jul 20, 2024 at 2:07 PM
What is company type?
The company type field allows you to classify the industry that the company is in. Examples are banks, churches, schools, healthcare, etc.
Sat, Jul 20, 2024 at 1:37 PM
What does primary & secondary relationship mean?
The primary & secondary relationships are the people at your organization who typically handle contact and communications with the constituent, such as ...
Sat, Jul 20, 2024 at 1:41 PM
What is the tickler/special notes field for?
The tickler/special notes allows you to have an important message about a constituent that you want to be sure any DonorView user will see. The text in this...
Sat, Jul 20, 2024 at 1:47 PM
Custom Constituent Fields
Beyond the default fields available on an Individual or Company Constituent profile you can also request custom fields be added to these screens. These cust...
Sat, Jul 20, 2024 at 1:52 PM
How does a constituent Opt-in/Opt-out of text messaging?
Some cellular service providers have put new rules in place to allow for better text messaging deliverability. They are now requiring recipients to opt-in t...
Sat, Jul 20, 2024 at 1:56 PM
Selecting a Default Mobile Text Number
For constituent’s with multiple mobile phone numbers listed on their record you can select which of those mobile numbers should be used for text messaging t...
Sat, Jul 20, 2024 at 1:59 PM
How can I add a non-binary option to the gender selections?
The default values for the Gender Field picklist are, Male, Female and Not Provided. However, if you wish to also have “non-binary” as a picklist option you...
Wed, Feb 22, 2023 at 10:46 AM
Is there an option to add pronoun preferences to the constituent's profile?
Yes. You can add this feature by turning on “non-binary” as a picklist option for gender under your Account Settings. Mouse over your Organization’s name in...
Wed, Feb 22, 2023 at 10:51 AM
What is the Family field used for?
On the constituent's profile page, the Family field is used to identify the family the constituent is a member of. You can also link constituents togeth...
Thu, Apr 18, 2024 at 9:09 AM