Yes, you can combine multiple lists into one list by clicking on +List and selecting from existing list. A new window will open to allow you to nam...

You can you add or remove a recipient from email lists from their profile page. Click on the X next to the email list to remove them from that list or click...

Yes, each email list is saved to a specific list category.  Email list categories are like areas of interest and allow you to group email lists into categor...

To add to or edit the list categories, select an email list from the Contacts Page in the Email Marketing Module. Click on edit in the bottom right corner o...

Yes. You can export to an Excel file from the Actions menu from most grids. The Excel file will be generated from the columns and rows showing on the grid w...

You can view the campaign history for a specific constituents in their record under the Email Campaigns tab. You can see all the campaign activity by clicki...

If you need to remove a constituent from all lists AND mark their record as Unsubscribed so that they will not receive any future email marketing communicat...

When an email message is considered permanently undeliverable, this is labeled a “hard bounce.” Emails become undeliverable when the receiving address is in...

Even if you do everything right, sometimes an email will not go through to its intended recipient. This is called a “soft bounce.” In many cases, the em...

Yes, you can make a list inactive without deleting it. To disable a list, select a list under “All Lists” on the Contacts Page in the Email Marketing Module...