Overview 23

• Auction Event Guide and Checklist
• FAQs for an Auction-Event
• Auction Acknowledgement Info
• Auction Settings
• Auction Setup

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Online Auctions 34

• How do I collect credit cards prior to the auction-event?
• How do I add a credit card to a bidder's record?
• Are portal accounts for the auction created automatically?
• Can bidders sign up before the online auction starts?
• How do bidders sign up for the online auction at the event?

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Auction Add-ons 8

• What are auction Add-Ons?
• How do I record an Add-On?
• How can I record paddle raise donations using an auction page?
• Are credit cards required for auction Add-ons?
• How do I increase or edit the Add-on quantity?

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Traditional Paper Silent Auction 2

• Can the software create paper bid sheets?
• How do I record traditional paper silent auction bids?

Live Auctions 4

• Can live auction items be shown online, but not allow online bids?
• Can I have a mix of live and silent auction items on the same page?
• How do I record the winner for a live auction item?
• Can a live auction item be sold multiple times?

Auction Reporting & Checkout 16

• Winning Bid Email Notify
• Auction Payment Processing
• Winning Bid Text Notify
• Can I Split an Auction Item Across Multiple Winners?
• What credit cards are accepted by DonorView?

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