Auction Pages
How to create an auction page.
How do I create an auction page?1. Go to the Workspace Auctions Module Auction Pages to create an auction page. 2. The grid will show a list of all auction pages that have been created, along with some information about the dates and who created/modified the pages. 3. You can create a new auction page by click…2 min readAuction Acknowledgement Info1.When creating a new auction page, the first tab on the left is the auction Acknowledgement Information page. Begin by naming the auction page in the text box “Name”. 2. Next enter the Email Display Name for the automated thank you email sent to auction item winners. This is ty…1 min readAuction SettingsThe Auction Settings tab allows you to set up the dates your auction is happening as well as default features and information for the auction. 1. At the top of the page, you can choose the Page Title Alignment for the title you set up in the previous step on the Acknowledgement…4 min readAuction Setup - Adding Auction ItemsThere are three parts of the Auction Setup tab, the Auction Items, Add-Ons, and Paddle Raise. This article will cover adding auction items. Please refer to this article for adding Add-ons and Paddle Raise items. https://support.donorview.com/en/support/solutions/articles/9000271…9 min readAuction Setup - Adding Add-ons and Paddle RaisesThere are three parts of the Auction Setup tab, the Auction Items, Add-Ons, and Paddle Raise. This article will cover adding add-ons and paddle raises. Please refer to this article for adding auction items. https://support.donorview.com/en/support/solutions/articles/9000150881-a…3 min readStyle Auction PageThe Style Auction Page tab will allow you to customize the look of your auction page. The tab is divided into 6 sub-tabs where you can update the colors, fonts, font sizes, and font colors for all the different areas of the form. You can choose a built in color theme using the d…3 min readAuction Page - Thank You MessageOn the Thank You Message tab you can edit the default thank you message that is generated. This email is only sent to auction participants who win an auction item, make a donation, purchase and add-on, or participate in the paddle raise. Click on Edit Message to open the Email E…1 min readAuction Page - Preview & PublishThe final step of the setup of your auction page is Preview & Publish. Once you reach this step, the setup of your page is completed and available for use. This step will offer you everything you need to post the form online. At the very top of the page is a button to launch a p…3 min readCan I create an online Auction?Yes, you can create an online auction by enabling it in the option settings. However, the online auction system requires your account to have the text-messaging service enabled. To get the text messaging service enabled, you can contact customer service by calling 855-828-2468 o…1 min readCan I bundle auction items with In-Kind gifts?Yes, you can bundle auction items with in-kind gifts and the option can be enabled for each individual item. You can link auction items with in-kind gifts by selecting the option that reads "Link in-kind gifts" while adding or editing an auction item. Then, you can click on the…1 min readCan I undo a payment entry on an auction item?To remove a payment for an auction item you would need to delete the gift record made for that purchase. You can do this on the person's profile or on the gifts grid. For more information please see "How To Delete a gift" NOTE: If the auction payment was made by credit card, ref…1 min readWhy is Text Marketing required for my Online Auction?When making an auction online, you'll notice you get a message saying that you must subscribe to Text Marketing. With the online auctions there are notifications that are sent to your bidders when they have been outbid. These notifications are sent through a text message so you…1 min readCan bidders preview the online auction items?Yes, bidders can preview the online auction items before bidding starts during the Auction starts on and ends on dates; otherwise, the auction page is not available and the Message to display when online bidding is not active (which is customizable) displays. Auction "preview" d…1 min readHow do I delete an auction item bid?To remove an auction item bid, go to Workspace Auctions Dashboard Auctions, select the auction and select Tools Assign Bid for the auction item. If a bid has been placed on the (unpaid) item, you can remove the most recent bid. The process can be repeated to remove additional bi…1 min readAuction Item Sales TaxFor some states, sales tax is required to be collected for any auction items that are sold. As each of those states have different rules regarding how the sales tax is calculated, we have added several options for you to choose from. Check with your organization's financial advi…3 min readHow do I sort auction items by numeric ID?The auction Item ID is a text (alphanumeric) value; therefore, numbers are treated as text and will sort differently than numeric values. To have the items sort in what looks to be numeric order, use a leading zero or zeroes. For example, if items are being numbered 1-20, use on…1 min readAuction Bidders GridWithin the Auction Module the “Auction Bidders” grid will allow you to see all the Constituents who have been assigned a Bidder ID for a specific Auction. This list will include both Constituents who have registered through a linked Event form or directly through their Portal Ac…2 min readWhat are the Bid History Bidding Method exported values?Workspace Auctions Bid History | | | | --- | --- | | Bidding Method | Excel Exported Value | | Online | 1 | | Text Message | 2 | | Assign Winner | 3 | | Buy Now | 4 | | Auto Bid | 5 |1 min readDonation Auction ItemAn auction item can now be setup to accept Online Donations. This donation item will allow bidders to submit Pay Now or Pay Later direct through an online auction form. Bidders who wish to donation will need to have a Portal Account and an active Credit Card saved under that acc…2 min readAuction Widget SettingsDuring the setup of your Auction you will be able to include a Fundraising widget that can display all the funds raised, bid or pledged in association with an Auction and other Transactions using the same Fundraising Category. Within the Setup of your Auction directly after the…2 min readWhat is the Auction Thank You Message Purchase Details section?The Purchase Details section is a placeholder. It represents what type of data will be printed there. When editing the Thank You Message, this section cannot be edited except to change the title "Purchase Details" or the font name/size. The section can be removed, if desired. If…1 min readImporting In-Kind Donations into Auction ItemsIf you are recording donations to your auctions as in-kind gifts, you can get a head-start on your auction item by identifying them as potential auction items. Begin by entering the donation as an in-kind gift type and toggling the Potential Auction Item to YES. You can enter in…2 min readCan I send a text message to all bidders?Yes, from the Auctions Bidders grid you can text all the bidders from the Actions menu. Click on Send Text Message. Enter the text message info and choose to send the message immediately or prepare texts and schedule them to go at specific times. Note that the time/date selected…1 min readHow can I change the order of my auction items?To change the sort order of your auction items, begin by setting your Default Auction Items sort Order from the Auction Settings tab. If you choose Item Number: Low to High for example, you can customize your item numbers to show in the order you desire. On the Auction Set-up ta…1 min read