Attached you will find our New DonorView User Guide which provides a list of activities to get you started, answers to Frequently Ask Questions, and a Training Checklist you can use for self-directed training.
As a new user you have several options to learning how to use the software. First, check to see what support and training subscription your organization has by clicking on your organization's name in the top right corner of the screen.
For those with Essential or Essential Plus support, you have access to the live, weekly training webinars via our training hub. Please contact training@donorview.com for the link to register.
For those with Basic support or those who prefer self-directed study, you will find access to the Support Site and Support Video library in the menu under your user initials. The Training Checklist is also attached as an Excel spreadsheet for you to download and keep track of your training progress.