Support Academy
Information on accessing and using the support academy.
1. What is the Support Academy? The DonorView Support Academy is a learning management system (LMS) used to deliver and track training. Our LMS is hosted...
Thu, Jan 29, 2026 at 5:33 PM
When you log into DonorView, you can find a link to the Support Academy in the User Settings menu under your user initials in the top right corner. ...
Wed, Feb 11, 2026 at 5:23 PM
There are over 20 courses currently available on the Support Academy. You can find a list of all the courses and associated lesson modules attached. The...
Thu, Jan 29, 2026 at 5:43 PM
Signing into the Support Academy You will access the Support Academy via the link under your user initials in DonorView. In the new window, cli...
Thu, Jan 29, 2026 at 11:13 AM
There is no requirement to use the Support Academy, however we have found this to be the most effective method for learning the software. The support articl...
Thu, Jan 29, 2026 at 10:29 AM
If you have been using DonorView and are already comfortable with navigating in the software, creating views, and the features and functions in the CRM modu...
Thu, Jan 29, 2026 at 11:31 AM
No, the support academy licenses are assigned to a specific DonorView user. If you have completed your training and wish to free up the license for another ...
Wed, Feb 11, 2026 at 5:15 PM
If you wish to cancel or suspend your access to the Support Academy, you can click on the Deactivate button. Your license will remain active until the last ...
Wed, Feb 11, 2026 at 5:16 PM