Online Auctions
Reviews the features and frequently asked questions about online auctions.
1. Prior to the auction-event credit cards can be collected, and bidders can be pre-registered for the auction by contacting the event attendees from the Ev...
Fri, Mar 22, 2024 at 10:57 AM
Credit cards can be entered several ways: Manually typing the card number in via the Event Attendance grid or constituent’s record. By swiping a credit c...
Mon, Mar 25, 2024 at 10:17 AM
No, just because the attendee has a credit card on file and a bidder ID does NOT mean that they have a portal account created, which is required for online ...
Fri, Mar 22, 2024 at 1:34 PM
1. Yes, the URL link to the auction page can be shared via direct email, text, or an email marketing campaign. 2. If you activated the Send Portal Acc...
Fri, Mar 22, 2024 at 1:53 PM
1. Bidders can access the auction from the URL link or a by scanning the QR code. Many organizations will download the QR code and add it to the event prog...
Fri, Mar 22, 2024 at 2:26 PM
1. Bidder IDs can be created two ways: a. As a unique constituent (actual attendee) at an event linked to an auction. b. By registering for the ...
Mon, Mar 25, 2024 at 9:23 AM
Yes, the Bidder IDs are preassigned but only if the event is linked to the auction page. For events linked to auctions, this function cannot be shut off,...
Fri, Mar 22, 2024 at 5:06 PM
1. Within the Event page editor, on the Event Settings tab, the Allow To Edit Bidder # must be set to YES in order to add or edit bidder numbers. ...
Mon, Mar 25, 2024 at 9:22 AM
There is no immediate problem with a person having duplicate constituent records and/or multiple Bidder IDs. They can still bid on the auction; however, th...
Fri, Mar 22, 2024 at 2:51 PM
No, Every portal account requires a unique email address. Constituents cannot share an email address and have separate donor portal accounts, even if their ...
Fri, Mar 22, 2024 at 2:52 PM