Billing
What information is available on the Billing page?The Billing page is accessed by hovering over your organization's name and selecting Billing from the menu. The information on this page is only viewable to users with Admin level access. On this page you will find your Current Recipients Count, which is the total number of cons…3 min readWhere can I view my weekly transaction statements?Admin users can view the weekly transaction statements by first navigating to the organization's settings menu and selecting Billing. Click on the Statements Tab to see the weekly reports. - The statements can be downloaded as a pdf file or editable Excel file. - The credit card…2 min readWhat is a charge back fee?When one of your constituents disputes a credit card charge made through one of your online forms or transactions you processed, you have the option to provide documentation demonstrating that the charge was valid to the credit card processor prior to the deadline given by the c…1 min read