Campaign FAQs

What is a campaign?
A campaign can be an email.  You have a template with the information that you want to distribute and it is then sent to a list of recipients. With the “C...
Wed, Mar 17, 2021 at 4:08 PM
How do I find the “Campaigns” page?
Once you are logged into DonorView and have entered the “Email and Social Marketing” page, you will automatically be directed to the “Overview” page. At the...
Wed, Jul 1, 2020 at 10:30 AM
Can I view a campaign that I’ve already sent?
To view a previously sent campaign, you can go to the Campaign List screen and select the View link for the desired campaign. This will launch a new win...
Tue, Feb 2, 2016 at 10:44 AM
Can I delete a campaign?
Yes, you can delete a campaign, even if it has been previously emailed or posted to social media. We recommend that you carefully consider the results of de...
Wed, Mar 17, 2021 at 4:10 PM
Can I copy a campaign that I already did so I don’t have to change the template?
You can copy an existing campaign by selecting the campaign on Campaign List then selecting Actions>Copy Campaign. You can then update the name of the ne...
Wed, Jul 1, 2020 at 4:18 PM
What steps do I take to create a new campaign?
Once you are on the Campaign List screen, select the Create New button at the top of the grid. The first screen in the campaign wizard will appear. The wiza...
Thu, Apr 2, 2020 at 11:30 AM
Can I personalize my campaign with mail merge fields?
Yes, any personal information that you bring into DonorView for your recipients will be available as a mail merge field in your campaign.
Tue, Feb 2, 2016 at 10:49 AM
Can I see how my template looks before I distribute it?
There are a few ways to review your template before sending it out: You can preview the template from within the HTML editor. You can send a test emai...
Tue, Feb 2, 2016 at 10:49 AM
What are the different ways that I can distribute my campaign?
You can email your campaign and post it on your website or social media.  An email campaign can be Archived and a link to the Archive webpage or arch...
Tue, Feb 8, 2022 at 12:39 PM
Can I schedule my campaign to be sent at a later date?
Once you have completed the steps in the campaign wizard, you can specify when to email the campaign on the Schedule or Send step. Check the box to conf...
Tue, Feb 2, 2016 at 10:50 AM