Campaign FAQs

I have scheduled a campaign to be emailed – can I unscheduled it or change the date?
Yes. For a campaign that has been scheduled, click on the blue CANCEL SCHEDULE button in the bottom right hand corner. The campaign will revert to draft mod...
Wed, Oct 19, 2022 at 10:26 AM
Can I resend a campaign previously sent by email?
You cannot resend a campaign, but you can make an exact copy and send that. To copy a campaign, highlight that campaign on the grid and from the Actions men...
Wed, Oct 19, 2022 at 10:31 AM
Where can I see the delivery status for my email campaigns?
You can view the delivery status of a campaign by going to Overview in the Email Marketing Module. From the Snapshot tab, select the campaign from the drop ...
Wed, Oct 19, 2022 at 10:55 AM
How do I see the delivery statistics of this campaign compared to my other campaigns?
You can view the trend of each category (opened, unopened, bounced & unsubscribed) by going to the “OVERVIEW” menu choice and clicking on the “Campaign ...
Wed, Oct 19, 2022 at 11:11 AM
Where can I see what links were clicked on for an email campaign?
You can see the statistics and details for each link in the Overview page of the Email Marketing Module. Click on the Link Performance tab and select the ca...
Wed, Oct 19, 2022 at 11:14 AM
How can I enable archiving of an email campaign?
Once you have sent an email campaign, you can archive it by clicking on the Archived check box on the Campaign List. You can view or get a link to your arch...
Wed, Oct 19, 2022 at 11:17 AM
How do I see all of the archived campaigns?
You can view all archived campaigns using the Actions menu and clicking View Archive. 
Wed, Oct 19, 2022 at 11:18 AM
What is the Email Marketing Autoresponder?
The Autoresponder in the Email Marketing Module allows you to automatically send an email to people who subscribe to your mailing list. You can determine wh...
Wed, Oct 19, 2022 at 11:57 AM
Can I change the settings of an autoresponder once it’s set up?
To edit an autoresponder, select it on the grid and click View/Edit, then click Auto Responder. You can edit the name, email sender info, schedule, and temp...
Wed, Oct 19, 2022 at 12:01 PM
Can I schedule my email auto responders to trigger based on dates other than subscription date?
Currently, autoresponders work only in conjunction with the date of subscription to a list by the recipient.
Wed, Oct 19, 2022 at 12:02 PM