Template FAQs

How do I edit a pre-designed template to make it my own?
Select a pre-designed template from the template library and click on Edit. The software will open this template in editor mode. From there, you can make an...
Wed, Oct 19, 2022 at 4:42 PM
How do I preview my template?
You can preview the template from within the template library by hovering over a template and clicking on Preview. This will open a preview of the template ...
Wed, Oct 19, 2022 at 6:01 PM
Email Template Library
DonorView has over 300+ free email templates for you to edit and use for your email campaign.  Please go to Workspace/Email Marketing/Templates. If you ...
Thu, Apr 2, 2020 at 11:36 AM
Can I add video to my email templates and email marketing campaigns?
You can add links to your videos in your template, but it does not embed the actual video. This is desirable since most videos are large files and would tak...
Wed, Oct 19, 2022 at 6:01 PM
How do I adjust the Vertical Space for a Text area?
The attached short video shows one way to adjust the Vertical Space setting for a text area. If the value is incorrectly set it can affect the text when...
Tue, Apr 6, 2021 at 12:10 PM
Adding anchors to your email template
In this example, a table of contents was created with three anchors to jump to, with the anchors allowing you to jump back to the table of contents. Article...
Thu, Jul 1, 2021 at 5:58 PM
How do I format email template text content?
Here are some quick tips on editing and formatting text content in a template:  - The email template is based on HTML. If text is copied from an outside...
Thu, Feb 3, 2022 at 3:54 PM
What is a Template Format Error?
One reason you may receive the following error when editing/saving the email template is because text content contains double hyphens/dashes. The email ...
Mon, Oct 4, 2021 at 8:08 PM
How do I add a PDF file to the email template?
In Workspace > Email Marketing > Templates, edit the template and under Blocks > Blocks or Content, drag and drop PDF to the template. ...
Mon, Feb 7, 2022 at 5:33 PM
Forward an Email Campaign to a Friend
On an Email Template you can add a Text or Button link that will allow an Email Recipient to forward that email to another person’s email address. To add th...
Mon, Jun 13, 2022 at 9:25 AM