Survey/Forms Overview - For Email Response Rates

For viewing email response rates from surveys/forms sent to an email list

How do I get to the Surveys Overview page?
From the Workspace menu, go to Surveys/Forms then click on Overview.
Tue, Oct 25, 2022 at 9:36 AM
What is the Overview Page for?
The overview is a page where you can see a snapshot of the delivery statistics for surveys that are sent via email. Additional tabs show the details of deli...
Fri, Dec 23, 2022 at 12:07 PM
Where can I see the delivery status of surveys that were sent via email?
You can view the delivery status of a survey campaign by going to the “OVERVIEW” menu choice, then the Snapshot tab and selecting the campaign from the drop...
Tue, Oct 25, 2022 at 9:39 AM
How do I see the delivery statistics of this survey campaign compared to my other survey campaigns?
You can view the trend of each category (opened, unopened, bounced & unsubscribed) by going to the “OVERVIEW” menu choice and clicking on the “Campaign ...
Tue, Oct 25, 2022 at 9:52 AM
Where can I see what links were clicked on for an email survey campaign?
If there were links included in your survey, you can view which recipients clicked on which links in your email by going to the “OVERVIEW” menu choice and c...
Fri, Dec 23, 2022 at 12:10 PM
What does each meter represent on the Email Delivery view?
The first meter is blue and it represents the percentage of opened emails for the survey campaign selected. The second meter is red and it represents the pe...
Tue, Oct 25, 2022 at 10:04 AM
How can I see statistics for different survey campaigns that I sent through email?
You can see statistics for different survey campaigns by clicking on the drop down menu labeled“Statistics for”, that is located just above the first blue m...
Tue, Oct 25, 2022 at 10:05 AM
Why can’t I see all of my survey campaigns in the drop down menu?
You may not be able to see all of your survey campaigns in the drop down menu because the drop down menu only displays the twelve most recent survey campaig...
Tue, Oct 25, 2022 at 10:06 AM
What is the Email Delivery tab on the Survey Overview Page for?
The email delivery page is where you can view statistics for opened, unopened, bounced, and unsubscribed emails for a survey campaign.   You can view the pe...
Tue, Oct 25, 2022 at 10:10 AM
What is the pie chart for?
The pie chart is a visual tool to help you see the percentage of opened, unopened, unsubscribed, and bounced campaigns. The pie chart is broken up into four...
Tue, Oct 25, 2022 at 10:45 AM