Entering General Donations

How to enter and manage donations

Why is there something already in the family dropdown box when I do a new gift?
If a Family name has been filled in on the profile of the constituent, the Family field on the gift tab will already be filled in with that information. You...
Fri, Jul 17, 2026 at 12:01 PM
Why is there something already in the Recognition Name dropdown box when I do a new gift?
The Recognition Name field is auto-populated from the information on the constituent's profile page. You can change it to a different Recognition Name f...
Fri, Jul 17, 2026 at 12:04 PM
Will the default Recognition Name update if I change it when entering a gift?
No. If you want to change the default Recognition Name for a constituent, go to their Profile tab and update the Recognition Name field. Click Save to save ...
Fri, Feb 21, 2025 at 12:27 PM
Could a gift be given anonymously?
Yes, anonymous gifts and donors who wish to remain anonymous can be identified. The information will still appear in the constituent's record, however t...
Thu, Aug 6, 2026 at 11:05 AM
What is the difference between amount and tax-deductible amount?
When entering a general gift or pledge, the tax-deductible amount defaults to the same amount as the gift. However, the tax-deductible amount may be differe...
Fri, Jul 17, 2026 at 4:27 PM
Linking a Document to a Gift
When entering a new or existing General Gift you have the option to also upload a document linked to the gift record. Next to the Acknowledged fields you wi...
Thu, Aug 6, 2026 at 11:52 AM