Entering General Donations

How to enter and manage donations

Are processing fees included in the tax-deductible donation amount?
For general donations and pledge payments, the processing fee can be included in the tax-deductible amount by enabling an Account Setting. By default, this ...
Fri, Jul 17, 2026 at 3:18 PM
What are the payment types?
The payment types reflect how transaction was paid, for example Cash, Check, Credit Card, or Online-ACH payments. You have the ability to add, edit or delet...
Fri, Jul 17, 2026 at 3:53 PM
Can I add, edit or reorder the payment types?
Yes, you can add new payment types when adding or editing a gift. Click in the Payment Type box and select <New/Edit> to open the editor window and ad...
Fri, Jul 17, 2026 at 4:11 PM
Could a gift be given anonymously?
Yes, anonymous gifts and donors who wish to remain anonymous can be identified. The information will still appear in the constituent's record, however t...
Fri, Jul 17, 2026 at 4:23 PM
What is the difference between amount and tax-deductible amount?
When entering a general gift or pledge, the tax-deductible amount defaults to the same amount as the gift. However, the tax-deductible amount may be differe...
Fri, Jul 17, 2026 at 4:27 PM
Linking a Document to a Gift
When entering a new or existing General Gift you have the option to also upload a document linked to the gift record. Next to the Acknowledged fields you wi...
Fri, Jul 17, 2026 at 4:37 PM