If a bidder cannot log in, ask them what message shows when they attempt to log in. Each message has a different approach to resolve the issue. See this article https://support.donorview.com/en/support/solutions/articles/9000218757-how-can-i-help-a-donor-who-has-trouble-logging-in-to-the-portal- for details.
What if a bidder has trouble logging into their auction portal account? Print
Modified on: Fri, Mar 22, 2024 at 5:56 PM
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