Campaign FAQs

What is a campaign?
A campaign can be an email or a post to your social media site. You have a template with the information that you want to distribute and that is sent to...
Tue, Feb 2, 2016 at 10:43 AM
How do I find the “Campaigns” page?
Once you are logged into DonorView and have entered the “Email and Social Marketing” page, you will automatically be directed to the “Overview” page. At the...
Tue, Feb 2, 2016 at 10:44 AM
Can I view a campaign that I’ve already sent?
To view a previously sent campaign, you can go to the Campaign List screen and select the View link for the desired campaign. This will launch a new win...
Tue, Feb 2, 2016 at 10:44 AM
Can I delete a campaign?
Yes, you can delete a campaign, even if it has been previously emailed or posted to social media. We recommend that you carefully consider the results o...
Tue, Feb 2, 2016 at 10:46 AM
Can I copy a campaign that I already did so I don’t have to change the template?
You can copy an existing campaign by selecting the campaign on Campaign List and clicking the Create a Copy button above the grid. You can then update t...
Tue, Feb 2, 2016 at 10:47 AM
What steps do I take to create a new campaign?
Once you are on the Campaign List screen, select the Create New button at the top of the grid. The first screen in the campaign wizard will appear. The ...
Tue, Feb 2, 2016 at 10:48 AM
Can I personalize my campaign with mail merge fields?
Yes, any personal information that you bring into DonorView for your recipients will be available as a mail merge field in your campaign.
Tue, Feb 2, 2016 at 10:49 AM
Can I see how my template looks before I distribute it?
There are a few ways to review your template before sending it out: You can preview the template from within the HTML editor. You can send a test emai...
Tue, Feb 2, 2016 at 10:49 AM
What are the different ways that I can distribute my campaign?
 You can email your campaign, post it to your Facebook wall or page, post it to Twitter or post it to LinkedIn
Tue, Feb 2, 2016 at 10:49 AM
Can I schedule my campaign to be sent at a later date?
Once you have completed the steps in the campaign wizard, you can specify when to email the campaign on the Schedule or Send step. Check the box to conf...
Tue, Feb 2, 2016 at 10:50 AM