Account Settings

How do I manage my account settings?
First log into DonorView. Once you are logged in, look to the very top right corner of the page and you will see your organization's name. Click on th...
Fri, Feb 15, 2019 at 9:50 AM
What is the Account Settings page for?
The Account Settings page is where you can edit and update all of your account’s contact information. On the Account Settings page under Organization Info y...
Fri, Feb 15, 2019 at 9:58 AM
How do I change my logo?
You can add or change your logo by mousing over your organization's name in the upper right corner and clicking on Account. You will then see the curre...
Fri, Feb 15, 2019 at 10:04 AM
How do I remove the logo I currently have?
  After navigating into your Account Settings by mousing over your organization's name in the upper right corner you will see your logo on the left of...
Fri, Feb 15, 2019 at 10:17 AM
What is the User Settings page for?
The User Settings page, is a page where you can edit or update your user information. You can Change your user name, login ID (email), password,...
Tue, Feb 2, 2016 at 11:47 AM
What is my user name and how do I change it?
  Your user name is your name. It is the name that you signed up with and the name that DonorView knows you by. You can change this name at any time if you...
Fri, Feb 15, 2019 at 10:20 AM
How do I change my login ID?
You can change your login ID by following these steps: Mouse over your name in the upper right hand corner and click User Settings. Find and click on the...
Fri, Feb 15, 2019 at 10:25 AM
I haven’t received my confirmation email from DonorView, what should I do?
  Your confirmation email may take a few minutes to show up in your inbox. If it’s been quite some time and you haven’t received your confirmation email, t...
Fri, Feb 15, 2019 at 10:27 AM
Can I change my login ID again if I want to?
  Yes, you can change your login ID as many times as you would like by following the same steps that were listed previously. http://support.donorview.com/...
Fri, Feb 15, 2019 at 10:29 AM
How do I change my password?
You can change your password by following these steps: Mouse over your name in the upper right hand corner and click User Settings. Looking for and click...
Fri, Feb 15, 2019 at 10:33 AM