Account Settings

How do I manage my account settings?
First, log in to DonorView. Once you are logged in, navigate to the top right-hand corner of the home page and locate your organization’s name. Hove...
Wed, Mar 3, 2021 at 11:33 AM
What is the Account Settings page for?
Once you are in Account Settings, under "Organization Info" is where you can edit and update all of your account’s contact information like:  Or...
Wed, Mar 3, 2021 at 11:48 AM
How do I change my logo?
You can add or change your logo by hovering over your organization's name in the upper right corner and clicking on Account. You will then see the curr...
Wed, Mar 3, 2021 at 12:34 PM
How do I remove the logo I currently have?
  After navigating into your Account Settings by mousing over your organization's name in the upper right corner you will see your logo on the left of...
Fri, Feb 15, 2019 at 10:17 AM
What is the User Settings page for?
The User Settings page, is a page where you can edit or update your user information. You can Change your user name, login ID (email), password,...
Tue, Feb 2, 2016 at 11:47 AM
What is my username and how do I change it?
  Your username is the name you signed up with and the name that DonorView knows you by. You can change this at any time if you would like by mousing over ...
Wed, Mar 3, 2021 at 4:08 PM
How do I change my login ID?
You can change your login ID by following these steps: Mouse over your name in the upper right-hand corner and click User Settings. Find and click on the...
Wed, Mar 3, 2021 at 4:14 PM
I haven’t received my confirmation email from DonorView, what should I do?
  Your confirmation email may take a few minutes to show up in your inbox. If it’s been quite some time and you haven’t received your confirmation email, t...
Wed, Mar 3, 2021 at 4:15 PM
Can I change my login ID again if I want to?
  Yes, you can change your login ID as many times as you would like by following the same steps that were listed previously. http://support.donorview.com/...
Fri, Feb 15, 2019 at 10:29 AM
How do I change my password?
Mouse over your name in the upper right-hand corner and click User Settings. Click the "Change Password" button From there three white text box...
Thu, Mar 4, 2021 at 3:54 PM