Template FAQs

What size should my images be in my email templates?
DonorView allows you to edit the width and height of images after they are inserted into a template, but you cannot edit the file size once it is uploaded. ...
Fri, Oct 21, 2022 at 5:01 PM
How can I adjust the size of pictures in my template?
For pixel width, the software automatically fits the image into the column width. The max column width is 600 pixels, which is standard for most emails so t...
Fri, Oct 21, 2022 at 4:39 PM
Why doesn't copy and paste work from my Word document in the template?
The copy-paste function can have unexpected results when copying text from a Word document or other text editing applications and trying to paste it into th...
Fri, Oct 21, 2022 at 4:52 PM
Can I add a video to my email marketing template?
Yes, start by going to Workspace > Email Marketing > Templates. Once you have your template picked out, click on Blocks or Content on the right-hand s...
Wed, Feb 7, 2024 at 6:20 PM
How can I narrow down the number of templates for what I am looking for?
You can narrow down the list of templates by typing keywords into the search bar that you are interested in, such as “retail” or “newsletter“. DonorView wil...
Thu, Mar 18, 2021 at 10:41 AM
How do I add Unsubscribe and Manage Subscription links?
To add the unsubscribe and/or manage subscription links to your email template, follow the steps below. In a Text content area, add or edit the tex...
Fri, Dec 22, 2023 at 11:44 AM
How do I update the floating image?
If you have added floating image content to your email template and cannot update the image, follow the steps below. 1) The floating image content has b...
Wed, Mar 27, 2024 at 1:00 PM