Survey/Forms Overview - For Email Response Rates

For viewing email response rates from surveys/forms sent to an email list

How do I know what link I am viewing statistics for?
Each bar on the bar graph represents a link from your survey's Welcome Message. Each bar is labeled “Link 1, Link2, Link3, etc.” Once you have clicked o...
Tue, Dec 27, 2022 at 10:17 AM
Can I export the details of who clicked on a particular link?
Yes, from the Link Performance tab of the Overview page, you can select the appropriate bar on the chart. Once the grid on the right has populated, click on...
Tue, Oct 25, 2022 at 4:03 PM
Can I create a follow-up recipient list based on who has clicked on a particular link?
Yes, from the Link Performance tab of the Overview page, you can select the appropriate bar on the chart. Once the grid on the right has populated, click on...
Tue, Oct 25, 2022 at 4:05 PM
What is the Campaign Trends tab on the Overview page for?
The Campaign Trends tab is where you can compare the performance of your survey campaigns over time. The last twelve survey campaigns that were emailed with...
Tue, Oct 25, 2022 at 4:09 PM
How can I view the trend for a particular campaign category?
The Campaign Category describes the category for the email recipients list you selected for your survey. You can change the email campaign category by click...
Tue, Oct 25, 2022 at 4:14 PM
How do I see the trend for a different email statistic (Opened, Unopened, Unsubscribed or Bounced)?
You can change the email category by clicking on the drop down menu labeled “Email Category” that is just above the graph. Click on the drop down menu and s...
Tue, Oct 25, 2022 at 4:15 PM
Why don’t I see all of my surveys listed on the legend?
The reason why you don’t see all of your campaigns listed on the campaign legend is because the campaign trend graph only represents the twelve most recent ...
Tue, Dec 27, 2022 at 10:21 AM
Can I resend a survey to the people who have not taken it yet?
Yes, you can resend a survey to the non-responders. If you sent the survey via email, you can view the people who have not taken the survey yet by going to ...
Tue, Oct 25, 2022 at 4:41 PM