Images and PDF files are stored in your media library. Any file you upload as a logo, into a DonorView page, or email template will be stored in your media library. 


The media library is only accessible by clicking on an image or PDF element in an email template. 


  • In the library window, the blue Home icon in the top left corner will take you back to your home view.
  • Below the Home icon is the Add Folder icon. This allows you to create new folders to manage your files. Moving your images from their current location into a folder can affect whether they are visible in a previously created email template. The images displayed are location-dependent, so if you change the location of an image, it does not automatically update previously created templates. Be sure to make changes to a files location BEFORE creating and sending your templates.
  • You can Arrange your images by file Name or Size and there is a Search box to find a specific file.
  • When you have selected an image, you can Crop the image by clicking on the white boxes on the side frames of the image.
  • Below the image under Current Image Dimensions you will see the dimensions of the image in the email.
  • The Selected Image Dimensions shows the dimensions of the actual image. Note that the image will be reduced to fit inside the Current Image Dimensions.
  • If you crop your image, you will also see Cropped Image Dimensions to show the dimensions of the image after cropping.