As a new user you have several options to learning how to use the software. First, check to see what support and training subscription your organization has by clicking on your organization's name in the top right corner of the screen. 

For those with Essential or Essential Plus support, you have access to the live, weekly training webinars via our training hub. Please contact training@donorview.com for the link to register.

For those with Basic support or those who prefer self-directed study, we recommend the following training progression to work through all of the modules. You can access the complete video library via the link under your user initials. All videos use the same password: DV2017

DonorView Support Articles Library: https://support.donorview.com/support/solutions

DonorView Video Library: https://vimeo.com/showcase/donorview (The library and videos use the same password: DV0217)

Page Models - https://support.donorview.com/support/solutions/folders/9000199539

Gifts Mail Merge Letter (Acknowledgements) - https://vimeo.com/852445511

Fundraising Goal Progress - https://vimeo.com/764158934

Sponsorships - https://vimeo.com/850688116

Grants - https://vimeo.com/851009955

Event Summary Grid - https://vimeo.com/735773292

Event Attendance Grid - https://vimeo.com/728826049

Single Day Event Setup - https://vimeo.com/736154790

Multi-Day Event Setup - https://vimeo.com/753837782

Event & Attendee Questions - https://vimeo.com/732471168 

Event Table Assignments - https://vimeo.com/741142781

Event Assignments - https://vimeo.com/735850438 

Silent and Live Auctions https://vimeo.com/showcase/9571518/video/439042880

Email Marketing Best Practices https://support.donorview.com/support/solutions/articles/9000230441-email-marketing-best-practices