Event Add-Ons do not include admittance to an event. In most cases, any items you want to offer as part of your event that do not need tickets can be offered as add-ons.  However, there may be some special circumstances where you want to have event ticket levels that do not include attendance and will not collect attendee information. In these situations, you can set up zero attendee event levels. Navigate to Workspace > Events > Event Pages. Click on View/Edit to open your event page and navigate to the Event Setup tab to add or edit event levels.


When setting up an Event Level, there is a field called # of Attendees Per Purchase. This field will allow you to set the number of attendees/tickets that will be included if an event registrant selects this level. This setting will trigger the number of times Attendee Info questions get asked and the number of tickets generated.


If you do not wish for any attendees or tickets to be generated for this Level, then you can enter a “0” into this field. When this ticket level is selected during an event registration/ticket purchase:

a) this level is listed on the Events - Summary grid

b) this level will not ask the registrant for any attendee info

c) no tickets will be issued and no attendee information will appear for this Level on the Events - Detail grid

d) this level will not appear on the Event Attendance grid at all

 

Having this ability will allow you to offer both levels with and without attendees on the events page.


NOTE: Updating the ticket Level # of Attendees Per Purchase to 1 or greater will not change prior tickets purchased/registered. Prior tickets will not be included in Event Attendance and would need to be repurchased.