Once your auction is completed, you can process the payments.
NOTE: Auction item payments are processed manually using the methods below.
1) In Workspace > Auctions > Auctions:
This method allows you to select multiple auction items to process for payment for a single bidder; the Payment Type; to include the processing fee for credit cards; and the ability to select add-on items.
- Auction add-ons are only listed in Workspace > Auctions > Auctions. In this grid the add-ons can be processed for payment, along with auction items bid on.
- Credit Card must be selected as the Payment Type if a credit card is being charged.
a) You can select one record to process.
b) you can select multiple auction items in the grid to process one bidder/constituent by checking off the checkout box(es) and then clicking Checkout.
2) In Workspace > Auctions > Bid History:
Click Actions > Process Bids to automatically process all winning bids. Each individual bid will be charged to the donor's credit card on file.
NOTE: In Workspace > Auctions > Bid History, only auction items are processed for payment.
The grid can also be filtered to select certain records only to process, if needed.
Note: Paid auction items will not be processed again.
In Auctions > Auctions you can suppress the Thank You email if you want. Otherwise, the thank you is sent.
In Auctions > Bid History, Actions > Process Bids the Thank You email will be sent for each item if the payment is successful.