Once your auction is completed, you can process the payments.


NOTE: Auction item payments are processed manually using the methods below.

 

In Workspace > Auctions > Auctions:

 

This method allows you to select multiple auction items to process for payment for a single bidder; the Payment Type; to include the processing fee for credit cards; and the ability to select add-on items.


NOTES: 
- Auction add-ons are only listed in Workspace > Auctions > Auctions. In this grid the add-ons can be processed for payment, along with auction items bid on.

- Credit Card should be selected as the Payment Type if a credit card is being charged.




a) You can select one record to process.

 


 

Or,

b) you can select multiple auction items in the grid to process one bidder/constituent by checking off the checkout box(es)  and then clicking Checkout.

 



In Workspace > Auctions > Bid History:


Click Actions > Process Bids to automatically process all winning bids. Each individual bid will be charged to the donor's credit card on file.


NOTE: In Workspace > Auctions > Bid History, only auction items are processed for payment.


The grid can also be filtered to select certain records to process, if needed.

 



Note: Paid auction items will not be processed again.




 

Notes:

In Auctions > Auctions you can suppress the Thank You email if you want. Otherwise, the thank you is sent.


In Auctions > Bid HistoryActions > Process Bids the Thank You email will be sent for each item if the payment is successful.