DonorView

Pop-Up Blocker causing issues exporting grids using Chrome?

Updated Jun 9, 2026·1 min read

If you are a Google Chrome user and nothing happens when you click the Export to Excel button on a Dashboard there maybe be a issue with Chrome's Pop Up Blocker.

When you click the export a little Pop Up blocker alert may appear on the right hand side of you Chrome Address bar. If it doesn't you can give this a try:

Go into chrome and Preferences. Click, “Show advanced settings…” under Privacy click the “Content settings..” button Under Pop-ups click the “Manage exceptions…” button Then add “app.donorview.com” and click done.

Was this article helpful?