BlueTooth Devices & DV Connect App
What is the DV Connect App?The mobile app allows you to accept donations, sell event tickets, check in guests for events, process auction payments, enter volunteer time tracking, and look up information about constituents. This video provides instructions for downloading and using the app as well as synci…1 min readVP3300 Bluetooth Credit Card Swiper DeviceThe VP3300 Bluetooth Credit Card Swiper one of our offering for swiping Constituent Credit Cards to process Donations as well as Event and Auction transactions on the go through our Mobile App. To request pricing for the device or request the devices for your next event please s…4 min readVP3300Mobile Bluetooth Swiper DocumentationFor any questions regarding the actual BlueTooth swiper device please consult the attached vendor documentation.1 min readHow to Pair a Bluetooth Swiper with a Apple DeviceBefore syncing your Bluetooth Credit Card Swiper please make sure it is fully charged. You can use any Micro-USB cable to charge the device. It will have 4 hours of active battery life or 8 hours of standby. Once the Swiper is charged it is ready to pair. Open up the Settings on…1 min readDo the credit card swipers work with the desktop version of DonorView?The M2 and ID Tech swipers only work with the DV Connect App. There is a different credit card device, the S700 Terminal, available to use with the DonorView platform. You can learn more about the Terminal feature in these articles which also include videos: https://support.dono…1 min readCan I use a different swiper than the ones provided by DonorView?No, only the credit card swipers provided by DonorView can be used with the app because they are specifically programmed to work with the encryption features of DonorView.1 min readHow can I get credit card swipers?1. Swipers need to be ordered from DonorView prior to the event by sending the request to support@donorview.com. 2. There is a deposit required for renting the first swiper and that swiper can be kept for as long as you like. 3. When the swiper is returned, the deposit will be r…1 min readDo the swipers work automatically?1. No, the swipers need to be paired with the app. There are two types of swipers, a white "Stripe" swiper and a black "ID Tech" swiper. 2. Note that swipers should by synced with just one device. 3. The swipers have about a four hour battery life, so be sure they are fully char…1 min readStripe M2 Bluetooth Credit Card SwiperThe Stripe M2 Bluetooth Credit Card Swiper is our newest offering for swiping Constituent Credit Cards to process Donations as well as Event and Auction transactions on the go through our Mobile App. To request pricing for the device or request the devices for your next event pl…5 min readKiosk Mode for Volunteer Check InThe mobile app has feature to allowing the use of the mobile app in Kiosk Mode. You can set up a user as a "Mobile App Kiosk User" and this user would only have access to the time tracking feature on the app. You can learn more about this user setting in this article: https://su…1 min read