# Why don't I see the Welcome Message tab?

> Source: https://support.donorview.com/why-dont-i-see-the-welcome-message-tab-dv  |  Updated: 2026-06-22T20:57:10Z

#### The welcome message tab is only visible when the **Distribute via email campaign** toggle is set to **YES** on the Survey/Form Settings tab. You will need to click **Save** or **Save & Next** to refresh the page to show that tab. The Welcome Message is the email that the email recipient receives and includes a button link to complete the survey or poll.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/ac19649de229428db36e81cd9e1c6738.png" width="1920" height="911" />