# What is the difference between the mobile app, portal, and browser platforms?

> Source: https://support.donorview.com/what-is-the-difference-between-the-mobile-app-portal-and-browser-platforms-dv  |  Updated: 2025-03-30T14:12:34Z

For many events, you may be using DonorView through a combination of the mobile app, donor portal, and laptops to use the standard software platform through a browser. There are differences in the capabilities and information available through each version.

1. The cloud-based version of DonorView software is accessed via a browser like Chrome or Firefox typically using a laptop or desktop computer.
   - The software platform allows access to all of the back end features of the software like building and managing the event registration, auction and donation pages.
   - It is also where you can update guest information, record auction add-ons, and manually check-in and check-out guests.
   - Some activities performed during an event can only be done using the software platform.
2. The mobile app version of the software is called **DV Connect** and is only available from iTunes for Apple products.
   - The mobile app is a pared down version of the software platform and has limited functionality compared to the desktop/laptop software.
   - The same user email and password is required to login to desktop version and the mobile app.
   - The mobile app is not currently available for Android devices.
   - The mobile app can be used at events to check-in guests, sell tickets and other items, and swipe credit cards to store in a constituent’s account.
   - See more about the features of the mobile app in these video.
     - Mobile App - iPad (black ID Tech swiper):<a href="https://vimeo.com/738265241/450ca22c8a" target="_blank">https://vimeo.com/738265241/450ca22c8a</a>
     - New Swiper (white Stripe swiper) - <a href="https://vimeo.com/1024079232/ec89adabb3?share=copy" target="_blank">https://vimeo.com/1024079232/ec89adabb3</a>
3. The Donor Portal allows the donors to access their own information and manage their own accounts.
   - With the advanced portal feature activated, donors can access the event calendar and event pages to purchase tickets and manage their own guest list.
   - You can learn more about the advanced portal features in this video Constituent/Donor Portal - <a href="https://vimeo.com/197283655/e26186c271" target="_blank">https://vimeo.com/197283655/e26186c271</a>.
   - Without the advanced portal features activated, donor portal activities are limited to just updating contact information or accessing active auction or peer-to-peer campaigns.
   - Think of the Donor Portal as the public side of DonorView. To learn more about managing the portal and helping your donors manage their accounts see these support articles: [https://support.donorview.com/en/support/solutions/folders/9000175741](https://support.donorview.com/en/support/solutions/folders/9000175741)