Text Messaging Activity & Queue

Text Messaging Overview & Activation
Text Messaging is an optional communication feature available to use with DonorView. It allows you to send text messages to constituents' mobile phones ...
Mon, Nov 10, 2025 at 2:09 PM
Sending Text Messages
Admin Level users can adjust the security settings of other users to allow or not allow the user to send texts. Only users with Allowed to Send Texts under ...
Wed, Nov 12, 2025 at 2:07 PM
Text Messaging Activity Grid
To see a list of all the messages you have sent as well as incoming and automated messages, go to Workspace, hover over Reports, then click on Text Messagin...
Wed, Nov 12, 2025 at 2:12 PM
Text Messaging Queue
For scheduled text messages, you can see their status by going to Workspace, hovering over Reports, then clicking on Text Messaging Queue.  On this...
Wed, Nov 12, 2025 at 2:21 PM
Text Messaging Activity Actions Menu
The Actions menu on the Text Messaging Activity grid includes options for: Export to Excel File - allows you to export the records shown in your view to a...
Wed, Nov 12, 2025 at 2:31 PM
Incoming SMS Notifications
To setup notification for incoming text message navigate to Workspace>Reports>Text Message Activity. Once on that page mouse over the “Actions” menu...
Mon, Nov 13, 2023 at 1:23 PM
Reply to Incoming SMS Text Messages
For any incoming text messages you will now see a left facing arrow icon. This icon can be used to reply to these messages. After clicking the arrow icon ...
Mon, Nov 13, 2023 at 1:34 PM
Text Messages not Sent or Undeliverable
Please check your daily text limit to see if you are over. Go to Org Name drop down/Account/Text Messaging Activity. Reasons Why Some Messages Don...
Tue, Dec 6, 2022 at 12:16 PM