Troubleshooting
Quickbooks Desktop ErrorsIf there is an error from Quickbooks, it will provide an error message on the screen and the newer versions of Quickbooks will also download a new IIF file to your computer that tells you what the errors are. If you are not able to figure out the error and need to reach out to s…3 min readQuickbooks Online ErrorsIf there is an error from Quickbooks, it will provide an error message on the screen. If you are not able to figure out the error and need to reach out to support, please include the details of the transactions that you tried to import and a screen shot of the error. Below are s…2 min readTransactions are not Showing on the QB Export GridTransactions are not showing up on the QB Transaction Export Grid screen in DonorView There could be a few reasons for this: 1. If the transaction was previously exported to Quickbooks, it will be marked as exported and will not show on the export screen by default. Use the Expo…2 min read