Basic Online Donation Info

What are the required fields that a donor will have to fill out?
In order to process their credit card, the donor will be required to provide the following information: First and Last Name Email Address Addre...
Thu, Jan 28, 2016 at 7:21 AM
What payment types are available for an online donation?
The payment types available for online donations are credit cards and ACH payments. Please note ACH payments require some extra steps to set up. 
Wed, Mar 17, 2021 at 10:41 AM
Will the donor receive a thank-you email automatically?
Yes, after making a donation the donor will see a thank you message on the screen and also receive an identical email which you can customize on the Thank Y...
Mon, Apr 9, 2018 at 12:02 PM
How do I issue a refund back onto a Credit Card?
To issue a refund, you can submit a request for a refund which will be processed by our accounting team. Go to Workspace > Fundraising > Gifts and...
Tue, Jan 9, 2024 at 5:28 PM
Apple Pay
Currently Apple Pay is an accepted Payment Method for Online Donations as well as Event and Membership Purchases.  On the online form an Apple Pay butto...
Thu, Nov 30, 2023 at 1:15 PM
Can I add Google Analytics to my page?
Google Analytics [Google Tag Manager (GTM) scripts] can be added to the various DonorView pages (donation, event, etc.) and the Thank You message for the pa...
Mon, May 22, 2023 at 3:28 PM