List & Contact Management FAQs

Information about managing the contact lists for email recipients.

Can I export recipient information out of DonorView?
You can export your recipients from a specific list or you can export all recipients to a .CSV file by clicking on the Export to CSV button above the re...
Tue, Feb 2, 2016 at 9:51 AM
How can I assign/remove a recipient to/from multiple lists?
The easiest way to do this is to go to the All Recipients screen, use the filters on the grid to find the recipient, select the recipient and then check...
Tue, Feb 2, 2016 at 9:48 AM
Can I combine multiple lists into one list?
Yes, you can combine multiple lists into one list. If you are combining advanced lists that include information other than First Name, Last Name & E...
Tue, Feb 2, 2016 at 9:47 AM
What file formats are supported if I want to import recipients from a file on my computer?
We support import from .CSV, Microsoft Excel (.XLX, .XLSX) and .ODS file formats. You can import a basic list with 3 columns (first name, last name and ...
Tue, Feb 2, 2016 at 9:44 AM
How do I find the “All Recipients” page?
Once you are on the Recipient Lists page, you will see a gray button called All Recipients on the top left of the screen. When you click on that button,...
Tue, Feb 2, 2016 at 9:39 AM
What is the “Recipients List” page?
The “Recipients List” page is a page where you manage the recipients that you would like to send campaigns to. You can setup specific recipient lists for yo...
Fri, Feb 15, 2019 at 12:20 PM
What is the “All Recipients” page?
The All Recipients page is a list of every recipient in your DonorView account. It shows the first name, last name, email address and date added for eac...
Tue, Feb 2, 2016 at 9:39 AM