To see a weekly report, below your organization name, select Billing, then select the Statements Tab.
Reports are provided on a weekly basis and are uploaded each Monday morning. On the Statements tab, click on the PDF/Excel link under the View/Print column to open the report.
On the report you can see the Processing Fees Paid By Donor and those Paid By Customer for that week. Note that only transactions that have settled and been deposited into your bank account will be available.
You can also view the processing fees paid by the constituent on the Gifts Grid in the Fundraising Module. Locate the column Included Processing Fee to see the amount of processing fee paid by the constituent. The Amount is the amount that was charged to their credit card and Amount Net of Processing Fee is the total that was deposited into your bank account.
For any transactions paid by credit card, you can also see information on the transaction record itself. Click on the Amount to open the transaction record. Here you can see the:
- Txn ID - Transaction ID
- Is Proc Fee Included? - Set to YES
- Included Proc Fee - How much of the total Amount is processing fees
- Included Per Txn Fee - How much of the total Amount is the per transaction fee
