# Pop-Up Blocker causing issues exporting grids using Chrome?

> Source: https://support.donorview.com/pop-up-blocker-causing-issues-exporting-grids-using-chrome  |  Updated: 2026-06-09T13:42:18Z

If you are a Google Chrome user and nothing happens when you click the Export to Excel button on a Dashboard there maybe be a issue with Chrome's Pop Up Blocker.

When you click the export a little Pop Up blocker alert may appear on the right hand side of you Chrome Address bar. If it doesn't you can give this a try:

Go into chrome and Preferences.
Click, “Show advanced settings…”
under Privacy click the “Content settings..” button
Under Pop-ups click the “Manage exceptions…” button
Then add “app.donorview.com” and click done.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/52bcc9902b60458183e12da403eb5fd7.png" width="476" height="247" />