# Mail Merge Queue Grid

> Source: https://support.donorview.com/mail-merge-queue-grid-2  |  Updated: 2026-10-30T19:16:35Z

If you are creating a large number of mail merge letters, you may see a pop-up message indicating that the mail merge is working in the background and you can recover your letters from the Mail Merge Queue page.

![](https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/d0305d2bdd5a41f3b62391512e05989a.png)

You will receive an email when your mail merge is complete. You can recover the document in the Reports module by clicking directly on **Mail Merge Queue**.

![](https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/a26c932f7843476589e8a3cf862f4dd6.png)

On the Mail Merge Queue grid you can see columns for **Template Name**, **Date Created**, **Delivery Method**, and **Status**.

Once the mail merge is complete, you can find a link to **View** in the **Link** column if the delivery method was Print to Word or PDF. If the message was sent via email, you will see a **Email link to PDF** file but no link to view. The **Processed Records** column will also have a link for you to view the records that were included in the message.

![image.png](https://api.usebluehill.com/wiki/media/kb/37E1A66F6C464712B169251195C7F721/44c4a6be7a58497f9cb7caf05b2cbabf.png)