# Mail Merge Letter Password

> Source: https://support.donorview.com/mail-merge-letter-password-dv  |  Updated: 2026-07-21T19:51:40Z

In order to make mail merge letters more secure, any mail merge letters sent directly to a constituent through email are now password protected.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/f25481ffe4a5413596a2c500ab7314ec.png" width="1920" height="910" />

When the recipient clicks the link for their document in the email message, they will be asked to enter a password before viewing that letter. The password will always be that recipient's primary email addresses. Mail merge letters saved to a constituent's documents or portal account will not be password protected.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/a1feaf32cfa245d289e121ce12bb7175.png" width="710" height="448" />

After the email address is entered and the recipient clicks **Submit**, the letter will open as a pdf file that they can print or download.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/00092338cba0416bae1c07a97b2a307f.png" width="1920" height="910" />