# I haven’t received my new user invitation email from DonorView, what should I do?

> Source: https://support.donorview.com/i-havent-received-my-new-user-invitation-email-from-donorview-what-should-i-do  |  Updated: 2024-07-17T16:44:17Z

Your invitation email to log into DonorView may take a few minutes to show up in your inbox. If it’s been quite some time and you haven’t received your email, try checking your spam or junk mail folder.

If you still haven’t received your confirmation email, you can contact DonorView, Monday through Friday from 8 am-6 pm EST by calling us at 855-828-2468, sending us an email at [support@DonorView.com](mailto:support@DonorView.com) or visiting our website at <a href="http://support.donorview.com/account-settings-faqs/www.DonorView.com/support" target="_blank">www.DonorView.com/support</a>