# Connecting your Outlook Email Account to DonorView

> Source: https://support.donorview.com/connecting-your-outlook-email-account-to-donorview  |  Updated: 2025-08-26T18:50:54Z

Users who want to be able to sync their Outlook email communication with DonorView can navigate to Workspace>CRM>Outlook/Gmail Integration. If this is your first time visiting this page you will be prompted with a “Let’s Get Started!” message where you can select which email client you wish to integrate with and be taken to the instructions to setup that connection.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/c9e82f0e2b7e41e7ac539e131575ef71.png" width="2880" height="1388" />

[Watch the video](https://vimeo.com/988351233/d437a5590a?share=copy) for how to connect your Outlook email account to DonorView.

**Requirements:**

It must be one of the supported applications for Web add-ins.

- Outlook 2013 or later on Windows

- Outlook 2016 or later on Mac

- Outlook on iOS

- Outlook on Android

- Outlook on the web for Exchange 2016 or later

- Outlook on the web for Exchange 2013

- Outlook.com

Your Outlook must be connected to an Exchange server or Microsoft 365 using a direct connection. When configuring your Outlook, you must choose an Exchange, Office, or Outlook.com account type. If it is configured to connect with POP3 or IMAP, add-ins will not load.

**How to Install:**

1) Download the DonorView Add-in (See the attachment below)

2) Office 365 Admin can install DonorView Add-in for all of the employees.

3) In DonorView, click <img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/643c5ac4371a41fab81e11657f1b82a3.png" width="177" height="41" /> and copy and paste the Registration key from your DonorView account into your Outlook.