Duplicate records are formed when the constituent uses a different name or email address than the one that is already on file in the database. To manage a...

No, duplicate records can be merged after the event, there is no urgency to merge them at the event. If you decide to merge them at the event and your eve...

For many events, you may be using DonorView through a combination of the mobile app, donor portal, and laptops to use the standard software platform through...

Yes, however it may not be necessary. Any users created in DonorView that are later deleted, will still show on your list of users, but shown as a deleted u...

Guests can be checked in by scanning their ticket, by searching for their names using the mobile app, or the guests can be checked in using a check box on ...

There are several ways to add a credit card to an attendee's record. Manually Via the Event Attendance Grid The fastest way to enter a credit ca...

1. Tickets can be sold at the door using a credit card and the mobile app.  2. Selecting the Events module in app, then selecting the appropriate event....

The In column will indicate with a check mark if the attendee has been checked in. The In column can also be filtered with a True/False function using t...

The auction add-on feature is as easy way to create and manage paddle raises, fund-a-need, or call-to-heart donation drives at an event. See this article fo...

No, there are no standard event reports, however you can see graphics from under the Workspace>Events Dashboard, which can be downloaded. You also ca...