1.  Yes, the bidder must have a credit card on file in their portal account in order to place a bid. 2.  Bidders who have a portal account, but do not h...

The donor portal login must match the first name, last name, and primary email address for the constituent in order to link to an existing constituent recor...

No, guest check-in on the Event Attendance grid is not required or linked to participation the online auction. The only link is the ability to pre-assign Bi...

No, guest check-in does not automatically sign them up for the auction.  If they have a bidder ID, email address, and credit card on file, or they have ...

Yes, multiple guests can share the same credit card number. No, multiple constituents cannot share the same Bidder ID number. If you wish spouses to shar...

No. The URL, QR code, or text code need to be shared with bidders in order to register and bid. You can include this information in the Event Auto remin...

Only email is required for creating an account, however if the bidder would like to opt in or out of cell phone notifications while placing bids for an auct...

1.  For online bidding, the specific ending bid time is set on the auction page editor. 2.  Click on the Auction Settings tab and enter the time and dat...

Occasionally, you may need to place an online bid on a guest's behalf if they don't want to sign up for the online auction or they are having tro...

1.  Yes, but only by the bidder when they are logged into their account. 2.  The bidder can choose to include a max bid and the system will continue to ...