Manage Portal and Portal Users

Where can I find the link/URL to my Donor Portal?
Once logged into DonorView mouse over your name in the upper right corner and click "Account". Then find the "Portal Info" menu option a...
Fri, Feb 17, 2017 at 2:18 PM
What settings can I change on the Donor Portal?
Inside your Account on the Portal Info page you have a number of options. First you are given the URLs to both your Donor and Parent Portals. You can also e...
Fri, Feb 17, 2017 at 1:55 PM
Can I disable the time tracking function on the Donor Portal?
Yes, if you do not wish to allow your constituent's to see and add service hours on the Donor Portal you can disable it. In your account go to "Po...
Fri, Feb 17, 2017 at 1:51 PM
Can I turn off the Donor Portal?
Yes, if you do not wish to use the Donor Portal you can turn it off. In your Account go to Portal Info. Here you will find a toggle switch labeled, "Di...
Fri, Feb 17, 2017 at 1:49 PM
Can I see who has a Portal account?
Yes, in your Account mouse over the "Manage Users" menu option and select "Portal Users". Here you will see a grid which displays all th...
Fri, Feb 17, 2017 at 2:02 PM
Can I reset a Portal Users password?
Yes, in the Portal Users menu option you will find a grid of all your current portal users. On each row you will see a link for "Reset Password". ...
Fri, Feb 17, 2017 at 2:05 PM
Can I change a Portal Users status?
Yes, a portal user can have 4 different statuses: Active, Deleted, Pending and Suspended. On the Portal Users menu option you can click on the status for ea...
Fri, Feb 17, 2017 at 2:10 PM