Template FAQs

Why don’t I see the trashcan icon to delete a template?
The delete icon will not appear on a predesigned template or a template of yours that you have previously used in a campaign.
Tue, Feb 2, 2016 at 10:02 AM
Can I create my own templates using DonorView?
DonorView offers you hundreds of predesigned templates. You can use them as-is or make modifications based on your specific needs. DonorView also has an...
Tue, Feb 2, 2016 at 10:02 AM
How do I edit a predesigned template to make it my own?
Select a predesigned template from the template library. The software will automatically open this template in the editor mode. From there, you can make any...
Mon, Sep 23, 2019 at 2:20 PM
How do I preview my template?
You can preview a template by moving your mouse over any template in the Template Library section of the software. If you are editing a template, then t...
Tue, Feb 2, 2016 at 10:21 AM
Email Template Library
DonorView has over 300+ free email templates for you to edit and use for your email campaign.  Please go to Workspace/Email Marketing/Templates. If you ...
Thu, Apr 2, 2020 at 11:36 AM
Can I add a video to my email marketing template?
You can certainly insert video embed code into the HTML of an email template however most clients currently do not allow for videos to appear in emails th...
Tue, Apr 14, 2020 at 10:26 AM