Survey Recipient List

What is the “Recipients List” page?
The “Recipients List” page is a page where you manage the recipients that you would like to send campaigns to. You can setup specific recipient lists for yo...
Tue, Feb 2, 2016 at 11:17 AM
How do I find the “Recipient Lists” page?
Once you are logged into DonorView and have entered the “Online and Social Surveys” page, you will automatically be directed to the “Overview” page. Click o...
Thu, Jan 28, 2016 at 3:53 PM
What is the “All Recipients” page?
The All Recipients page is a list of every recipient in your DonorView account. It shows the first name, last name, email address and date added for each re...
Thu, Jan 28, 2016 at 3:53 PM
How do I find the “All Recipients” page?
Once you are on the Recipient Lists page, you will see a gray button called All Recipients on the top left of the screen. When you click on that button, you...
Thu, Jan 28, 2016 at 3:54 PM
What is the difference between a Basic List and an Advanced List?
A Basic Recipient List only includes 3 pieces of information for each recipient – first name, last name & email address. An Advanced Recipient List incl...
Thu, Jan 28, 2016 at 3:54 PM
Can I use the same list for Surveys and Email Campaigns?
Yes, you can send targeted messages and surveys to recipients on a list without having to create duplicate lists for Emails or Surveys. You can access these...
Thu, Jan 28, 2016 at 3:54 PM
How do I add new recipients?
You can add recipients to DonorView by importing them from your Gmail or Yahoo email account, importing them from an .XLS, .XLSX. .CSV or .ODS file, combini...
Thu, Jan 28, 2016 at 3:54 PM
I am importing a new list into DonorView; do I have to take care of duplicates before importing?
No, DonorView will make sure that no duplicates make it into the system during the import. In addition, if a recipient has been unsubscribed, importing a du...
Thu, Jan 28, 2016 at 3:55 PM
Can I import recipients from my email account?
You can import recipients from your Gmail email account. For other email providers, you can export the contacts to a .CSV file and then import the file into...
Tue, Feb 2, 2016 at 11:18 AM
What file formats are supported if I want to import recipients from a file on my computer?
We support import from .CSV, Microsoft Excel (.XLX, .XLSX) and .ODS file formats. You can import a basic list with 3 columns (first name, last name and emai...
Tue, Feb 2, 2016 at 11:19 AM