Overview Page – Email Delivery Tab

What is the Email Delivery tab on the Overview Page for?
The email delivery page is where you can view statistics for opened, unopened, bounced, and unsubscribed emails for a survey campaign.   You can view the pe...
Thu, Jan 28, 2016 at 9:25 AM
How can I see statistics for different survey campaigns?
You can see statistics for specific survey campaigns by clicking on the drop down menu that is located just above the pie chart. When the menu drops down yo...
Thu, Jan 28, 2016 at 9:25 AM
What is the pie chart for?
The pie chart is a visual tool to help you see the percentage of opened, unopened, unsubscribed, and bounced campaigns. The pie chart is broken up into four...
Thu, Jan 28, 2016 at 9:25 AM
What is the grid for?
The grid is an organized way for you to see the statistics of your survey campaign. You can see statistics for opened, unopened, bounced, and unsubscribed c...
Thu, Jan 28, 2016 at 9:26 AM
Can I see which recipients have opened my email?
On the Email Delivery tab of the Overview page, you can see the statistics for opened campaigns by clicking on the piece of the pie chart that represents Op...
Thu, Jan 28, 2016 at 9:26 AM
Can I see which recipients have not opened my email?
On the Email Delivery tab of the Overview page, you can see the statistics for unopened campaigns by clicking on the piece of the pie chart that represents ...
Thu, Jan 28, 2016 at 9:26 AM
Can I see which recipients have not unsubscribed to my email?
On the Email Delivery tab of the Overview page, you can see the statistics for recipients that have unsubscribed by clicking on the piece of the pie chart t...
Thu, Jan 28, 2016 at 9:26 AM
Can I see which recipient addresses have bounced?
On the Email Delivery tab of the Overview page, you can see the statistics for emails that have bounced by clicking on the piece of the pie chart that repre...
Thu, Jan 28, 2016 at 9:26 AM
Can I export the Email Delivery results of my campaign?
Yes, you can export the details of Opened, Unopened, Unsubscribed and Bounced emails from the Email Delivery tab of the Overview page. When you are on the E...
Thu, Jan 28, 2016 at 9:27 AM
Can I create a follow-up recipient list based on who has or has not opened my email?
Yes, from the Email Delivery tab of the Overview page, you can select the appropriate piece of the pie chart. Once the grid on the right has populated, clic...
Thu, Jan 28, 2016 at 9:27 AM