Overview Page – Snapshot Tab

What is the Snapshot tab on the Overview page for?
The Snapshot tab shows your campaign results at a quick glance for the last 12 survey campaigns sent in the last twelve months. For each campaign sent, you ...
Thu, Jan 28, 2016 at 9:23 AM
How do I change between the Email Delivery view and the Social Media view?
There is a small box at the top right of the screen that will either say Social Media or Email Delivery, depending on your current view. Use the arrows to c...
Thu, Jan 28, 2016 at 9:24 AM
What does each meter represent on the Email Delivery view?
The first meter is blue and it represents the percentage of opened emails for the campaign selected. The second meter is red and it represents the percentag...
Thu, Jan 28, 2016 at 9:24 AM
How can I see statistics for different survey campaigns that I sent through email?
You can see statistics for different survey campaigns by clicking on the drop down menu labeled“Statistics for”, that is located just above the first blue m...
Thu, Jan 28, 2016 at 9:24 AM
Why can’t I see all of my survey campaigns in the drop down menu?
You may not be able to see all of your survey campaigns in the drop down menu because the drop down menu only displays the twelve most recent survey campaig...
Thu, Jan 28, 2016 at 9:24 AM
What does each plaque represent on the Social Media view?
The first plaque represents your Facebook statistics for the social media campaign selected. It will display the number of likes, comments and shares. The s...
Thu, Jan 28, 2016 at 9:24 AM
How can I see statistics for different survey campaigns that I distributed through social media?
You can see statistics for different survey campaigns by clicking on the drop down menu labeled“Statistics for”, that is located just above the first plaque...
Thu, Jan 28, 2016 at 9:25 AM
Why can’t I see all of my survey campaigns in the drop down menu?
You may not be able to see all of your survey campaigns in the drop down menu because the drop down menu only displays the twelve most recent survey campaig...
Thu, Jan 28, 2016 at 9:25 AM