Basic Online Donation Info

What are the required fields that a donor will have to fill out?
In order to process their credit card, the donor will be required to provide the following information: First and Last Name Email Address Addre...
Thu, Jan 28, 2016 at 7:21 AM
What payment types are available for an online donation?
The payment types available for online donations are credit cards and ACH payments. Please note ACH payments requires some extra steps to set up. For mo...
Fri, Mar 16, 2018 at 4:11 PM
Will the donor receive a thank-you email automatically?
Yes, after making a donation the donor will see a thank you message on the screen and also receive an identical email which you can customize on the Thank Y...
Mon, Apr 9, 2018 at 12:02 PM
How do I do a refund back onto a Credit Card?
Currently this is not a feature available within DonorView. However you can submit a request for a refund to be processed by our support team. We will need ...
Fri, Jan 18, 2019 at 2:27 PM